Please contact us via email firstname.lastname@example.org or direct message us on instagram @madewestau to process your order or report any technical issues.
Never fear, chances are it is just on re-order and it will be back in stock in no time. Please contact us via email at email@example.com to find out the wait time and to secure your desired product.
Yes all products are made right here in our amazing state, WA. Here at Made West we endeavour to collaborate with creatives whose products are solely West Australian.
We are always looking for new and exciting products to feature on our site. If you are interested in a collaboration then we welcome you to contact us firstname.lastname@example.org to discuss your products further.
Please allow 1 – 3 business days for delivery around the Perth metro area. Everywhere else in Australia allow 3 – 9 business days for delivery within Australia. Orders are sent via Australia Post and a tracking number will be provided to you.
Please contact us at email@example.com if you require your items sooner then the shipping estimates that have been quoted.
- All orders under $150 are charged a flat rate of $10.00 for postage Australia wide.
- For orders $150 and over, shipping is free.
- If you live in the Perth metro area and would like to pick up your order, please select this option at the checkout and we will be in contact with you to arrange collection or the possibility of free delivery.
- Please email us for enquiries relating to express or international shipping.
No we do not offer international shipping.
Yes we do! We have a selection of options including gift wrapping, small or large gift boxes. If you head to the last item in any of our pages (pantry, children’s, accessories, etc) you will find a gift wrapping option that you can add to the cart. At the checkout, there is a section where you can leave a personalised message in the ORDER NOTES if required.
You can also purchase a small ($8) or large gift box ($12), if you would like to create your own custom gift box. Just add any products from the website, you would like to be included in the gift box, into your cart. Don’t forget to include the gift box as well and leave us a little message for the recipient. We will wrap and organise delivery for your gift box.
Even if you don’t have a PayPal account you can still pay using your credit card through the PayPal website. Click on the proceed to PayPal link at the checkout. If you prefer to do a direct deposit please contact us at firstname.lastname@example.org for our bank account details.
If you live in the Perth metro area and would like to pick up your order, please select this option at the checkout and we will be in contact with you to arrange collection or the possibility of free delivery.
Never fear! Please fill in the form below or DM us on instagram @madewestau. We will endeavour to get back to you with a prompt reply.