Postage

Before finalising your purchase, please familiarise yourself with our online shipping and returns policies. All prices quoted on the website are in Australian Dollars (AUD).

 

PRICING

  • All orders under $150 are charged a flat rate of $10.00 for postage Australia wide.
  • For orders $150 and over, shipping is free.
  • If you live in the Perth metro area and would like to pick up your order, please select this option at the checkout and we will be in contact with you to arrange collection or the possibility of free delivery.
  • For small parcels to be shipped internationally, a flat rate of $30 will be charged for postage. For international shipping of larger items or parcels, please send an email to sales@madewest.com.au to further organise your request.

Please allow 5-7 business days for delivery within Australia. Orders are sent via Australia Post and a tracking number will be provided to you.

 

EXPRESS DELIVERY

Please contact us at sales@madewest.com.au if you require your items sooner then the shipping estimates that have been quoted.

Returns Policy

www.madewest.com.au handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.

We do not offer refunds if you change your mind, make a wrong selection or if the postage time is not to your liking. We also do not offer a refund or replacement on your items that have been misused by you after your purchase.

Should you wish to return your order, please notify us within 10 days of purchase with a valid reason for return. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Refunds will be processed promptly, and payment made by the same method that you made payment. All refunds are made at the discretion of www.madewest.com.au.